CARWIZ rent a car | Zagreb, Rijeka, Pula, Zadar, Split, Dubrovnik
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Customer support
Before rental
Do I need to own a credit card to make a reservation?
How old do I need to be to rent from CARWIZ?
Do I need my driver’s license to make a reservation?
Reservations
What are the types of insurance available?
Can the reservation be changed before the vehicle pick up?
The reservation process is completed but my voucher was not issued!
Vehicle pickup
Which credit cards do you accept?
Can I pick up my reservation in locations other than your offices?
When do I pay for the rental services?
During rental
If there is a problem with the car or a traffic accident, or if I lose the vehicles documents, licence plates or keys, what do I do?
Can I return the vehicle to a different location than the one stated on the contract?
How do I prolong the rental period.
Drop off
How do I return the vehicle outside of working hours to the “Key Box”?
In case of vehicle damages, how and when is it paid for?
If I have insurance or insurance excess with a different company/ insurance agency how do I get my funds returned in case of an accident?
Technical inquires
What to do in case of car key loss?
What to do in case of loss or theft of the document etui or licence plates?
What if the rented vehicle can not be unlocked?
Contact us
Working hours
Monday - Friday:
8.00 - 16.00
Phone
Reservation Support
+385 1 4094 444
Sales Department
+385 1 4094 451
E-mail
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